Refund & Exchange Policy
At Breezable, your satisfaction matters to us. If something isn’t right, we’re here to help.
Conditions
- Requests must be made within 7 days of receiving your order.
- Items must be unworn, unused, and in their original packaging with all tags attached.
- Items must be free of perfume, makeup, or damage.
- Our delivery partner will handle the pickup and exchange process.
Refunds
- Once the item is checked and approved, a refund will be issued to your original payment method.
- For cash-on-delivery orders, refunds will be sent via bank transfer or wallet.
Exchanges
- You may exchange your item for a different size, different color, or another product of equal value.
- Exchange delivery fees will be shared during the request.
Wrong or Defective Item
If you received a defective or incorrect item, contact us within 48 hours. We will replace it free of charge.